Truvio® mobile surveys
What is it?
This is the mobile device version of a community insight group, where participants call in to submit their self-moderated responses. The suite comes with five questions, 15+ Patient Leader responses, and a full analysis and report. Turnaround time is 10-15 days.
Why does it work?
There’s a quick turnaround for your feedback so you can be nimble in your campaign messaging. The Patient Leaders record their responses for you, which provide rich, qualitative insights that can only be captured through the actual voice of customer.
Services
- Recruitment of participants
- Survey creation and consultation
- Project management and moderation
- Audio recordings
- Full analysis and report
Typical Uses
- Validate marketing plans
- Unpack the customer journey
- Understand voice of customer
Case Study
Truvio® mobile survey
Learn how one pharmaceutical company used voice-recorded insights to tailor messaging in a marketing campaign...
Featured Patient Leader
I think pharmaceutical companies are missing the boat when they don't use health leaders out there because a lot of people are leery of pharmaceutical companies. By tapping into the insights of Patient Leaders, the pharma company is going to gain a lot of insight that they couldn't get any other way.
What our Clients say
As a company that focuses on the human aspect of market research and intimately understands customers' and patients’ needs throughout various life experiences – we were extremely delighted by our experience with WEGO Health Experts. Recruiting the niche patient population we were searching for would have never been possible without their help. Leanna was attentive, detail-oriented, and a pleasure to work with. We would recommend using WEGO Health Experts for not only your hardest recruits, but for any recruit. Their “crowd sourcing” tactics are proven and we’ll be enlisting their services again soon.
Research Consultant
BrandtrustWEGO has given us a platform to engage authentically within the healthcare community and collaborate with Patient Experts who align with our mission of helping people make more informed healthcare decisions. These partnerships add a unique perspective on top of our data-driven recommendations and content. By engaging with WEGO Patient Experts, we hope to create lifelong brand advocates who can continually give us feedback and support as we expand our transparency efforts.
Head of Content
AminoWEGO Health’s platform enables on-demand access to a large community of individuals spanning numerous health conditions. Setting up projects, identifying individuals, reviewing areas of expertise, and managing payment is all intuitive. I will continue to use the platform and encourage my clients to do so as well.
Founder & Managing Director
Volar HealthBoth experts shed a lot of light on their experience. That, coupled with their work with other patients, was great -- they provided insight both from an expert and patient standpoint and were able to answer questions we had about other patients as well.
Jennifer McCutchen
Content Strategy & Service Design
Fjord