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About: Kayla Nelson

Kayla Nelson
Kayla is a writer, marketer, and consultant whose work is often informed by her experiences as a patient. As someone living with MS for over a decade, she finds it particularly meaningful to help healthcare companies improve the patient experience.

Posts by Kayla Nelson:

14 Ways to Bolster Your Facebook Privacy Today

Tech is everywhere, and when it works, it makes our lives better. It’s a big reason tech’s biggest players -- Google, Apple, Amazon, Facebook -- are all getting into healthcare. There are a lot of problems that need fixing. But it’s rarely that simple. Google’s computing power, for example, could revolutionize the medical records system…

Top 5 YouTube Patient Leaders to Watch

It’s hard to believe that YouTube has only been around since 2005. The video platform is now driving more web traffic than just about anywhere. With over one billion users in 88 countries who watch one billion hours of content each day, the reach of YouTube is in a class of its own. It has…

5 Top Patient Leader Blogs to Watch

Although blogging started in the late ‘90s, it really came into its own as a major form of media in the 2000s. In 2004, Merriam-Webster even declared blog as their word of the year. As blogging grew more and more popular, it quickly became a favorite for patients. Blogging was a way for them to…

Top Podcast Patient Leaders to Watch

What exactly is a podcast? Podcasting has been around for a while, but it really started to take off in the early 2000s. In the past few years, podcasting has seen an explosion in popularity. Well-known podcasts like Serial became a phenomenon that was talked about as frequently and as passionately as must-see television. Today,…

7 Examples of Empathy: Healthcare Companies to Model

It should be clear that empathy in healthcare provides tangible benefits. Every healthcare company needs to carefully consider empathy and how to make sure they are using it to their advantage. But how? Here are seven examples of empathy that illustrate how healthcare companies are using empathy as an integral tool for driving business success.…
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